Premium Promos & Prints values your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected through our website, how it may be used, and the circumstances in which it may be shared.
Information We May Collect
When you visit our website, submit a form, request a quote, place an order, or otherwise communicate with us, we may collect personal information such as your name, business name, email address, phone number, billing address, shipping address, payment-related information, order details, and any artwork or files you provide.
How We Use Your Information
We may use your information to provide quotes, process orders, communicate about projects, deliver products and services, respond to customer service inquiries, improve our website and services, maintain internal business records, prevent fraud, and comply with legal or tax obligations.
Payment Information
Payment information is processed through third-party payment processors or service providers and is not necessarily stored directly by Premium Promos & Prints. We may receive limited transaction details needed for order confirmation, recordkeeping, and customer service.
When Information May Be Shared
Premium Promos & Prints does not sell, rent, or trade customer personal information. Information may be shared only when reasonably necessary to operate the business, such as with payment processors, shipping carriers, website platforms, print and production partners, technology providers, or professional advisors who assist with order fulfillment or business operations.
Information may also be disclosed if required by law, legal process, court order, governmental request, or when necessary to protect the rights, property, or safety of Premium Promos & Prints, its customers, or others.
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to improve site performance, understand visitor behavior, remember preferences, and enhance the user experience. These tools may collect non-personal information such as browser type, device information, pages visited, time on site, and referring sources.
Data Security
Premium Promos & Prints takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, or loss. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
Retention of Information
We may retain customer information for as long as reasonably necessary to fulfill orders, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support ongoing business operations.
Your Choices
Customers may contact Premium Promos & Prints to request updates to their contact information or to ask questions about how their information is used. Depending on the platform and applicable law, customers may also manage cookie preferences through their browser settings.
Children's Privacy
This website is not intended for children under the age of 13, and Premium Promos & Prints does not knowingly collect personal information from children through the website.
Policy Updates
Premium Promos & Prints reserves the right to update or modify this Privacy Policy at any time. Changes become effective when posted on the website. Continued use of the website after changes are posted constitutes acceptance of the revised policy.